Last updated: June 2026 — James Wilson, Frokai
We'd love to hear from you! Whether you have a question about our casino reviews, want to share feedback, or have a business inquiry, we're here to help. Get in touch with the Frokai team using the contact details below.
The best way to contact us is via email:
James Wilson, founder and author of Frokai, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Have a question about one of our casino reviews? Want to know how we evaluate online casinos, or would like to suggest a site we should review? Email us with your inquiry, and James will get back to you with a detailed response.
Interested in advertising with Frokai or exploring partnership opportunities? We're open to discussing collaborations that align with our mission to provide honest, independent casino reviews for Australian players. Please include details about your proposal when you reach out.
Found an error in one of our reviews or want to share your experience with a casino we've covered? Your feedback helps us improve Frokai. We take all corrections seriously and will investigate any inaccuracies promptly.
If you're experiencing issues with a casino account, have questions about a payout, or need to lodge a complaint about an operator, we unfortunately cannot assist directly. Instead, please contact:
Our role is to review and rank casinos; we don't handle individual player disputes. However, if you believe an operator is behaving unethically or breaking our review criteria, we'd like to know about it.
We aim to respond to all legitimate inquiries within 2-3 business days. Please allow extra time during busy periods or public holidays in Australia.
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